Oracy - The infamous ‘I don’t know’.

One of the things about oracy is that we often focus on the what rather than the how students speak. Communication is much more than words and phrases. It is how we control the flow of speech. Or, more importantly, how we empower students to dive in and swim in the spoken discourse. 

One area I have been working on, with some success, is dealing with the infamous ‘I don’t know’. The blanket answer for a lot of things in school. But, under that ‘I don’t know’ there is so much more. It isn’t just a simple ‘I don’t know’. Here are just some possible things going on: 

I can’t be bothered to answer 

I genuinely don’t know the answer

I am scared of getting it wrong 

I wasn’t listening to the question 

I don’t want attention drawn to me

I know the answer but I don’t want people to think less of me  

I have an idea but I am not a hundred percent sure it is right 

A simple ‘I don’t know’ is never that simple. There’s the issue of the social implications to factor in too. The fear of getting it right can be as equal to getting it wrong. The positive affirmation of the teacher is negated by the negative comments of their peers. 

All too often ‘I don’t know’ is the quick way out. And, in fairness, the problem is repeated again and again in lessons. Largely, it is a communication problem rather than a knowledge question. Yes, they might lack the knowledge, but there’s a problem with what to do when there is insecure knowledge. We are all hazy at times about knowledge, but we’ve learnt strategies to cope or deal with this haziness. People are people. 

One thing a student did this week, that I really liked, was to boldly prefix a comment with ‘In my opinion’ when discussing an idea about a text. The great thing about that was that she was ringfencing the comment. By framing the comment as an ‘opinion’ there’s wiggle room. It is now an opinion, which, as we know with opinions, they are there to be agreed or disagreed. They are not right or wrong. That framing of answers is such an important thing for students and adults to do. Another one is ‘This is a guess but…’. Both examples show how students can frame answers to support them. 

How we deal and articulate answers is crucial. Education is awash with knowledge retrieval but I fear how we do it can be quite narrowing in terms of communication. Compare these two options: 

[1]  Tim, answer question 4 for me. 

[2] Tim, which question would you like to answer for me? 

Number 1 is very limiting and relies on the student having an answer or guessing if not sure. Number 2 puts the student in control and helps ensure confidence in the answering process. They might have questions they are not sure of, but it gives them the option of which one they pick. They are still answering the question, but on their terms. This is my preferred way and I only switch to 1 if I want to check a precise student has got a precise bit of information. 

We’d all like confident students and I think as teachers there’s things we can do to create that confidence, but there is a space for doubt in the classroom. And, there’s something we can teach students about ‘doubtful answers’ and more importantly ‘doubtful answering’. A large majority of students will only answer a question if they are a hundred percent certain  the answer is correct. You can see that on exam papers. Why did they leave a large number of questions unanswered? They were unanswered because they were ‘doubtful answers’ and the student only feels comfortable answering with ‘certain answers’. This becomes such a difficult thing to unpick.  

Instead, we need to help students deal with ‘doubtful answering’ on a regular basis and in every lesson. Not every question needs to be answered with the confidence of a god. In fact, we need to embrace ‘doubting Thomas’ in our lessons. That caution. That hesitancy. That uncomfortable feeling. The language we and the students use need to build in ‘doubtful answering’. To start this off, I have produced a list of things for students to say instead of ‘I don’t know or not sure’.

Could you give me a minute to think about it? 

Could you reword the question for me? 

Could you give me a clue about where I can find the answer to the question? 

Could you come back to me with another question later? 

This is a guess but I think it is … 

This is all so students can work around this doubtful answering questions. Students need options and largely in the classroom they feel like there are no options. It is either right or wrong. We need to help students answer questions and that happens at the point of questioning. That’s why the above questions are on a poster next to my board. We do something instead of saying ‘I don’t know’. We give students options to reframe the question. 

Communication is about options. Part of oracy is highlighting the options available to a student. 

Thanks for reading, 

Xris